The Patient Experience Extends into the Hospital Parking System

By | October 15th, 2015|Blog|0 Comments

Your hospital receives solid patient satisfaction ratings so your hospital parking system can wait for your attention, right? Wrong. A new study reports that people over the age of 65 judge healthcare facilities by the condition and ease of use of hospital parking systems. Surprisingly, seniors consider the hospital parking facility as the key indicator of the first impression, second only to the lobby. That means that when a senior [...]