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Hotel Parking Systems

Hotel guest satisfaction is at an all-time high. When a guest feels good about their selection of hotel, it increases the likelihood the guest will return for another stay and recommend it to others. Don’t let your hotel parking experience negatively impact your excellent reviews. Hotels have been able to create a positive guest experience and improve guest satisfaction by proactively addressing guest’s needs. This loyal retention strategy relates to the entire guest experience – including the hotel parking system. 

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GUEST CARD READERS

For a Hotel or Resort Entry the most common configuration is to install the guest card reader directly on the Entry BOXX. Parking BOXX has worked with all major readers, including Assa Abloy, DormaKaba, HID, Saflok, & Salto. If you upgrade your hotel room key card system, you’ll only need to order new readers to replace those on the parking kiosks. 

HOTEL CARD RETURN

Assa Abloy® VingCard Remote Controller

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Assa Abloy® VingCard

Remote Controller

Dormakaba® Quantum RFID Guest Card Reader

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Dormakaba® Quantum

RFID Guest Card Reader


Saflok® RCU Surf Hilton BLE Enabled Reader

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Saflok® RCU Surf Hilton

BLE Enabled Reader


Saflok® RCXT Remote Control Unit

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Saflok® RCU Surf HiltonSaflock® RCXT

Remote Control Unit

SALTO® XS4 Wall Reader 2.0 Keypad

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SALTO® XS4

Wall Reader 2.0 Keypad



Two Hotels Share a Parking Lot

When multiple hotels are sharing a parking lot that they want their guests to be able to access, Parking BOXX recommends separate access control pedestals for Entry & Exit. Here is an example design to visually distinguish the two brands, so that the Guest knows where to tap or insert his card.

Seven Secrets to a Delightful Guest Parking Experience


  • Seamless Guest Parking. The most common question: will our guests be able to use their room key card for parking? YES! In your PMS, add parking to the guest folio to both grant access to the parking readers as well as charge your guests the daily parking rate. Parking BOXX has worked with all major readers, including Assa Abloy, DormaKaba, HID, Saflok, & Salto.


  • Resolve Guest or Visitor Issues. Validate the parking ticket or provide a coupon for free or discounted parking.


  • Marketing Options for Ancillary Revenue. For meetings or weddings, incorporate parking into your marketing package options.  Discounted or free parking may be distributed in advance or billed based on usage.


  • Apple Pay, Google Pay & EMV. Offer the most update payment methods to allow your guests to pay with the method of their preference!


  • Revenue, Access Control & Improve Security. When parking is at a premium in your area, you can charge visitors for parking. However, when your property is at capacity you may need to limit how many guests can enter the lot. Update lot counters and lot open/full signage in the cloud – on demand!


  •  Touchless Ticket Button. Minimize touch points and allow customers to motion their hand to print a ticket. 


  •  Extend Your Branding to the Curb. Parking can be a first and last impression. Ensure visitors know they are in the correct parking area.

LUXURY HOTELS

Hyatt Regency Dallas, Dallas, Texas

The Hyatt Regency Dallas is a 28-story hotel that features 1,120 rooms and suites and 160,000 square feet of function space that is AAA Four-Diamond rated. The Reunion Tower tourist attraction is part of this property. The hotel is also within walking distance of the Dallas Convention Center and many other tourist attractions. The property required a parking system that can accommodate high speed as well as high volume.  The hotel incorporated their signature branding colours for the custom kiosk artwork. 

The Grand America Hotel, Salt Lake City, Utah

This five diamond twenty-four-story hotel offers 775 luxury rooms and suites, as well as, 75,000 square feet of event & meeting space. Their spa also recently received the Forbes Travel Guide Five-Star Spa Award. The Grand America hotel first partnered with Parking BOXX is 2016. It was important to maintain brand consistency with existing signage and to ensure an excellent customer experience. In 2018, the ownership purchased & installed a second Parking BOXX system for their adjacent Little America Hotel that has 850 rooms and over 25,000 square feet of meeting areas.

Little America Hotel, Salt Lake City, Utah

Rimrock Resort Hotel, Banff, Alberta

The Rimrock Resort Hotel offers 343 guestrooms and their Convention Facility features over 18,000 square feet. The Resort’s graphics team prepare a custom artwork that beautifully matches their brand. The incorporated local wildlife created a stunning result that their guests appreciate!

Charleston Harbor Resort & Marina, Mount Pleasant, South Carolina

The Charleston Harbour Resort & Marina includes The Beach Club, a stunning 5 diamond resort, rated the #2 Resort in the South by Conde Nast Traveler as well the #6 Hotel Spa in the United States by USA Today. This location incorporates multiple hotels, restaurants, spas, events and meetings. The Resort wanted to control access for their hotel guests, marina, visitor and event parking for concerts, fireworks and other large groups. The property selected a system with 2 Entry BOXX units, 2 Exit BOXX units, and 3 Walk-Up Pay BOXX units to be able to accommodate their many busy facilities as well as high volume events.

Legacy Resort Hotel & Spa, San Diego, California

This 18-acre luxury resort features a five-story hotel and spa in the Mission Hills area of San Diego. 

Portola Hotel & Spa, Monterey, California

This AAA Four Diamond property boasts 379 guest rooms and shares 60,000 square feet of meeting space with the adjacent Monterey Conference Center. Due to the high volume of events, the hotel incorporated an unattended and attended Cashier BOXX that is manned during busy events.

Westin Bear Mountain Golf Resort & Spa, Victoria, British Columbia

This busy resort is located 20 minutes from Victoria and boasts Canada’s only 36 holes of Nicklaus Design–golf. In addition to the 156 guest rooms there are conference facilities totaling 6,600 square feet, a world-class spa, a premier athletic club, and five restaurants. There are also a number of adjacent properties and businesses competing for parking space. 


The Resort initially looked for a quick and easy option to implement that would require minimal infrastructure and traffic restrictions. They chose to start with a number of Smart Parking Meters with modems spread throughout the parking lots. This would allow them to monitor parking times for golfers, diners and visitor.

Millennium Biltmore Hotel, Los Angeles, California

Install coming spring 2021…


The iconic Biltmore Los Angeles, with over 1500 rooms, was the largest hotel west of Chicago after the 1928 expansion. Today the Millennium Biltmore offers 683 guest rooms and 70,000 square feet of meeting and banquet space. The Biltmore is part of Leng’s Collection, which describes this collection as: “they are unique hotels with powerfully distinct personalities and a strong historical heritage, aimed at the discerning travellers.” The Hotel hosts guests as well as many visitors to this beautiful downtown location. For their parking system, the Hotel wanted to ensure guest convenience as well as allow many parking validation options.

MARRIOTT ® BRAND

Provo Marriott Hotel & Conference Center, Provo, Utah

The Provo Marriott Hotel has 329 rooms and over 28,000 square feet of event space, complemented by the adjacent 84,000 square foot Utah Valley Convention Center. This is also the nearest full service hotel to Sundance, the #1 Ski Resort in the US and conveniently located to Brigham Young University (BYU). 


The Hotel incorporated Marriott branding, customer hotel guest card readers, call for assistance buttons as well as walk-up pay stations & parking validations to provide an excellent parking experience for their guests.

Marriott Boston Newton, Newton, Massachusetts 

With 430 luxurious hotel rooms and over 34,000 square feet of event space, this facility is located on the Charles River and nearby Boston College, Brandeis & Wellesley as well as Raytheon.

Marriott Greensboro Downtown, Greensboro, North Carolina

Offers 280 rooms & suites and over 28,000 square feet of event space. This hotel is steps from the best shopping and dining, and just 11 miles from Piedmont Triad International Airport. Greensboro Coliseum, Steven Tanger Center for the Performing Arts and Greensboro Aquatic Center are nearby. Also located near North Carolina A&T State University, Elon University, Highpoint University, and University of North Carolina at Greensboro.

Courtyard by Marriott LAX, Los Angeles, California

Located proximate to LAX this busy airport hotel's branding beautifully matched their bollards.

Marriott Vacations Club Pulse, San Francisco, California

This three story Marriott Vacations Club offers 234 rooms and is located within walking distance of many attractions including the Fisherman’s Wharf. The Hotel wished to incorporate their custom branding, incorporate guest pedestals with card return, and tie the parking system barrier gate into their existing garage door. 

Installation

Excavation

Review the drawings provided for your specific project. Below are examples. Parking BOXX provides free consultations to your local contractors or staff who may be peforming this work. We’re happy to review photos, have phone or video calls to ensure a sucessful launch!

When determining the position of the island, take into account fire lane regulations as well as any permits required. Please check with local authorities for local requirements. Draw/mark Island dimensions.

Remove pavement. Excavate at least 12”. Take frost line into consideration. For northern climate installations, your footing may need to be deeper than 12”.

Conduit

Layout conduit as per the drawings provided for your project. Counduits must be grouped tightly together. Please see Site Prep Requirements for each conduit cluster size requirement. Use spikes/rebar to keep conduits in place. Ensure conduit clusters stub-up in the correct locations as per the drawings provided.

Saw cut, and seal loops – refer to drawing for number of loops and loop location. NOTE: If BOXX will be installing the loops, leave the loop lead conduit accessible per the below images. Our Team will mark, cut, then seal any saw cut loops on your system order.

Framing

Frame Island – 2x6 Lumber works well for this. Secure to the roadway.

Concrete

Round corners with sheet metal or Mason-board. Pour concrete; ensure that it is level. Once concrete is dry, pull cables. Power wires should extend 3’ above the surface. Data cables should extend 6’ above the surface.

Remove form and mount equipment. In most cases (see your system order), BOXX will be responsible for mounting and connecting the machines.

Bollards

The best way to protect your parking equipment is with steel bollards. Specific measurements for bollard locations are provided and must be followed to ensure proper protection of the equipment and to avoid mounting conflicts. There are a few different types of bollards.

Concrete-Filled Steel Pipe

This method is only possible before pouring concrete. We recommend SCH40 4”O.D. stainless steel pipe. For added security, you may upgrade to SCH80 or 6”O.D. pipe. If you cannot source stainless, you can use regular steel pipe, but it may rust if it is exposed. When positioning the bollards it is very important to ensure that the bollards are positioned so that they do not interfere with the equipment mounting or functioning.

To install, drive the steel pipes into the dirt/gravel in the locations as indicated by the laneway drawings. Ensure they are plumb. Bollards may be painted traffic yellow or another color to match your branding. 

Manufactured Bolt-Down Bollards

If the concrete has already been poured, or you do not want to take on the project of installing concrete-filled steel pipe bollards, you may want to install manufactured bolt-down bollards (These can be purchased from BOXX in traffic yellow or black). If you are installing these yourself, refer to the laneway drawings provided for placement. It is very important that the bollards are mounted in the correct positions to maximize their effectiveness and ensure there are no spatial conflicts. 

Sloped Laneways

Depending on the severity of the slope in the laneway, there are two main ways of leveling the concrete pads to ensure the machines have a level base to mount to without being shimmed. 

Gradient Average Leveling

For minor slopes (<6” over 10’), the easiest way to frame your island is to calculate the average of the gradient based on a 6” curb and disperse the difference over the entire length of the island. For example, if the laneway has a 3.33% grade and the concrete pad needs to be 17’ long, the average of the gradient is 5.66”. Therefore, when framing the island, one end of the curb will be finished to approx. 2.5” and the other end will be finished to approx. 9.5”, and the center will be 6”. Example shown below:

“Stepped” Leveling

For more significant slopes (>6” over 10’), “stepped” leveling is the most effective solution. In this scenario, the overall island will match the same slope as the laneway, but every location where a machine will be mounted will be leveled so that the end product will resemble a stretched out staircase. The area to be leveled where each machine will be located must be at least 2’ wide, centered on the conduit stub-ups. The drawing below shows a 13’ island on 20% grade and 2 leveled machine mounting locations:

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