Service, Support & Training

Your Parking BOXX experience does not end after your purchase. Rely on us to minimize downtime, maximize profitability, and protect your investment.

We have a wide range of options designed to meet your needs – no matter how big or small. From on-line to on-site, our support and service teams will work hard to deliver results you can count on.

Choose from á la carte support, service and training, or request a plan tailored to your needs…

• On-site coverage up to 24 hours a day , 7 days a week
• Weekend and holiday coverage outside normal business hours
  
• Guaranteed response time to ensure critical availability

A few of our most popular packages are:

• Unlimited Remote Support
• Quarterly Preventative Maintenance Program (PMP)
  
• Service Agreement + Parts Discount

What's Included with Parking BOXX Support

• Remote support via phone, email, and screen share
• On-site service available across North America
• On-site coverage up to 24/7 including weekends and holidays
• Guaranteed response times for critical issues
• Quarterly preventative maintenance programs
• Operator training — remote and on-site
• Parts inventory and replacement
• Software updates for CardEASE and CloudEASE

Support Plans

• Unlimited Remote Support
• Quarterly Preventative Maintenance Program (PMP)
• Service Agreement + Parts Discount
• Custom plans tailored to your facility

Contact us at 800-518-1230 or request a support plan online.